Privacy Policy

Last updated: April 18, 2025

Trimax Realty & Loans (“Trimax,” “we,” “us,” or “our”) operates the trimaxla.com website (the “Service”). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of Personal Information when you use our Service.

Applicability

This Privacy Policy applies to all users of our Services, including visitors to our website, clients, and customers who communicate with us via text messages or other means. If you are a California resident, please see the “California Privacy Rights” section below for additional information about your rights.

We will not use or share your information with anyone except as described in this Privacy Policy. By using the Service, you agree to the collection and use of information in accordance with this policy.

Information Collection and Use

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information (“Personal Information”) may include, but is not limited to:

Name
Email address
Telephone number
Address
Financial Information (if applicable for transactions)
Property preferences and search criteria
Any other information you voluntarily provide (e.g., in forms, surveys, or communications)

We collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

How We Use Your Information

We use the collected information for the following purposes:

To provide, maintain, and improve our Service
To personalize your experience
To process transactions and fulfill your requests
To communicate with you about properties, services, and updates
To respond to your inquiries and provide customer support
To send you text messages related to your property inquiries (with your consent where required)
To comply with legal obligations

Cookies

Cookies are files with small amounts of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer’s hard drive.

We use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Service Providers

We may employ third-party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services, or to assist us in analyzing how our Service is used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. We employ industry-standard security measures, including encryption and secure servers, to protect your data from unauthorized access, alteration, disclosure, or destruction. We continuously monitor our systems to ensure your information is safe and secure, and we are committed to maintaining the highest levels of data protection to safeguard your privacy.

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we discover that a child under 18 has provided us with Personal Information, we will delete such information from our servers immediately.

Text Messaging (SMS) Privacy

By providing your phone number and opting in to receive text messages from Trimax, you consent to receive automated text messages regarding property information, updates, and other related communications. Message frequency may vary.

You can opt-out of receiving text messages at any time by replying with the word ‘STOP’ to the number from which you received the message. Upon receiving your request, we will promptly remove you from our text messaging list, provide you a confirmation, and you will no longer receive further text communications from us. Message and data rates may apply.

We do not sell, rent, distribute, or trade your personal data to third parties without your explicit consent unless legally required to do so. Any information shared with third parties is exclusively for delivering our services or messages to you.

California Privacy Rights (If Applicable)

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). These rights may include:

The right to know what personal information we collect about you, including the categories of personal information, the sources from which the personal information is collected, the purposes for using the information, and the categories of third parties with whom we share the information.
The right to request deletion of your personal information, subject to certain exceptions.
The right to opt-out of the sale or sharing of your personal information. We do not currently “sell” your data as defined by the CCPA/CPRA.
The right to correct inaccurate personal information that we maintain about you.
The right to limit use of sensitive personal information.
The right not to receive discriminatory treatment for exercising your CCPA/CPRA rights.

To exercise your California privacy rights, please contact us using the contact information provided below. We will respond to your request within the timeframes required by law.

Compliance with Laws

We will disclose your Personal Information where required to do so by law or subpoena.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.